United Building — website and digital processes for a construction company

01 / Context

Working with United Building, I developed both the public site and the internal digital tools of a construction company. The site and the AI assistant are publicly available; the internal system interfaces and operational data are not disclosed.

02 / The problem

The corporate site needed a new structure and a new way of presenting itself, while inside the company requests and statuses passed between departments through manual messages and scattered data.

03 / Constraints

• Part of the workforce is on site, using a phone as their main working tool.
• The processes had to keep running while the changes were rolled out.
• Internal interfaces and data cannot be published in a portfolio.

04 / The solution

I fully redesigned the corporate site, reworked its structure and added new sections, prepared and loaded the content, carried out SEO and technical optimisation, and built an AI assistant. On the internal side I delivered systems, Telegram bots, backend services and API integrations.

The corporate site

I reworked how the site looks and how it is structured, added the sections it was missing, prepared the content and handled technical and search optimisation.

• A full interface redesign.
• A new structure with additional sections.
• Content prepared and published.
• SEO and technical optimisation.
• An AI assistant for site visitors.

Automation through Telegram and the backend

A share of the daily operations between departments moved into an automated route. The system takes requests in the interface staff already use, checks and normalises the data, routes it to the department responsible, and sends out statuses and reminders.

• Intake and validation of the required fields.
• Normalising information out of free-form messages.
• Routing requests and passing data between departments.
• Automatic notifications, statuses and reminders.